What Is The Process Of Ordering An Uber? Step-by-step Guide

What Is The Process Of Ordering An Uber? Step-by-step Guide
Author: Nzoputa Erik
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Catching an Uber has become second nature for many of us. Yet, it can be daunting for those new to the service.

This blog post will guide you through the Uber ordering process. We will be covering areas such as:

  • How to download and set up the Uber app
  • How to order your first ride
  • What to do during and after your ride

By the end of your read, you’ll master the ABCs of ordering an Uber ride confidently. Don’t let uncertainty hold you back. 

Let’s get moving!

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Key Takeaways

  • Downloading the Uber app and creating an account sets the stage for a smooth ride-ordering process.
  • You can easily order an Uber ride, ensuring your location services are activated, selecting the destination ride type, and confirming the pickup.
  • Uber also allows for ride ordering via its website, offering the same functionality and ease as the app.
  • Price estimation, multiple ride options, and real-time tracking are key features that cater to your needs and ensure a convenient Uber experience.
  • After the ride, rating your driver helps maintain the high standard of service Uber strives for.

Steps To Ordering An Uber Through The App

This is a step-by-step guide to help you order an Uber. From downloading and setting up the app to ordering your first ride to what you must do during and after your ride. 

Downloading and Setting Up the Uber App

Getting started with Uber begins with downloading the app. Visit the App Store for iOS devices or Google Play Store for Android, search for ‘Uber,’ and click ‘Install.’ Once the installation process is complete, you’ll need to set up your account. 

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Open the Uber app and follow the instructions to create your account. You’ll be asked for personal details and a payment method. This step is crucial for smooth payments.

Ordering Your First Ride

Once your account setup is complete, you’re ready to order your first ride. Here’s how:

Login And Enable Location Services 

Log into your Uber app and ensure your device’s location services are activated. The app uses your location to match you with nearby drivers.

Enter Destination 

Type in your destination in the “Where to?” box. This information helps drivers know where you’re headed.

Choose Ride Type 

Uber offers different ride types to suit various needs. From the cost-effective UberX to the luxurious Uber Black, select the option that aligns with your preferences and budget.

Confirm Pickup 

After selecting your ride, confirm your pickup location and tap ‘Confirm Pickup’. Your ride request will now be sent to nearby drivers.

Check The Estimated Time Of Arrival 

Once a driver accepts your request, an estimated arrival time will be displayed. Use this information to plan your departure accordingly.

Identify Your Uber Driver 

Before hopping in, confirm the details of the arriving car with what’s shown in the app. Always verify the car’s make, color, and license plate.

During and After the Ride

After confirming your ride, relax and enjoy your trip. Remember, the driver is there to provide a comfortable experience for you.

Once your journey ends, take a moment to rate your trip. Your ratings help Uber maintain a high standard of service and provide helpful feedback for drivers.

Ordering an Uber without the App

There may be times when you’d rather not use the app, or you may not have access to it. Luckily, Uber thought about this and provided a solution.

You can order an Uber ride right through their website.

Here’s how.

Creating An Account On Uber Website

Before you can order a ride, you need an Uber account. To create one, head to Uber’s official website. Look for the ‘Sign Up’ option. Clicking it will prompt you for some details. Fill in your name, email, phone number, and preferred password. 

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Next, you’ll need to add a payment method. You can add a credit or debit card or link your PayPal account. Once you’ve filled in these details, click ‘Create Account.’ You’re all set.

Ordering A Ride Through m.uber.com

Now that you have an account, you can order a ride. Visit m.uber.com in your web browser. Log in with the details you just set up.

Upon logging in, you’ll see a map and a ‘Where to?’ box, similar to the app. Type your destination into the box. The website uses your device’s location services to find your current location. If it’s not accurate, you can manually input your pickup location.

Choose the ride you want once you’ve set your pickup and destination locations. The options are the same as those in the app, so pick the one that suits you.

After selecting your ride, click ‘Confirm.’ The website will now match you with a driver. Once a driver accepts your ride request, you’ll see their details and an estimated arrival time. As with the app, confirm the driver’s details before entering the vehicle.

During your ride, sit back and enjoy the journey. Once you reach your destination, don’t forget to rate your driver. Your feedback helps maintain Uber’s quality of service.

Additional Information

Here are some more Uber-specifics that are sure to come in handy. 

How Uber Determines the Price of a Ride

The base fare starts with the meter, then time and distance add. Busy times might bring ‘surge pricing,’ where fares increase to meet high demand. Remember, your app or website will always show an estimated fare before you book, so there are no surprises!

Different Types of Uber Rides

Uber offers various ride types to cater to your different needs.


This is your go-to for everyday rides, providing up to four seats.


Uber Comfort fits the bill if you’re after more legroom.


When you’ve got a larger group, opt for UberXL. It can fit up to six people.

Uber Black 

For times when you want to arrive in style, there’s Uber Black. It offers high-end vehicles with professional drivers.

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Uber Pool 

If you don’t mind sharing your ride with others, Uber Pool is a cost-effective option.

It’s all about choosing what suits your specific needs at the time.

Tracking Your Uber Ride

With Uber’s tracking feature, staying updated on your ride’s progress is simple. After your ride is confirmed, you can see your driver’s route to you.

Once you’re in the car, the app shows the journey to your destination. Share this live status with others for added safety and coordination.

This feature makes it easy to know exactly when your ride will arrive. It’s one of the ways Uber takes the guesswork out of getting from A to B.


From setting up the Uber app to ordering a ride, you now hold the keys. You can swiftly book a ride through the app or their website. Remember, Uber offers multiple ride options to match your situation.

Cost, comfort, or capacity – Uber has you covered.

Tracking your ride in real-time brings peace of mind, and rating your driver helps maintain quality. Always check the estimated fare to avoid surprises, especially during busy times.

Stepping into your first Uber doesn’t need to be a leap of faith. With these insights, you’re not just riding; you’re riding with confidence. So, why wait? Your Uber journey starts now. 

Frequently Asked Questions

How do I download the Uber app?

You can download the Uber app from the App Store for iOS devices or the Google Play Store for Android devices. Just search for ‘Uber’ and click ‘Install.’

How do I add my payment method to Uber?

You’ll be asked to add a payment method when setting up your Uber account. You can add a credit or debit card or link your PayPal account. Just follow the instructions given in the app or on the website.

How can I order an Uber ride if I don’t have the app?

If you don’t have access to the Uber app, you can order a ride through their website, m.uber.com, which provides a similar experience to the app.

How does Uber determine the price of my ride?

Uber starts with a base fare and then adds costs based on time and distance. During busy times, ‘surge pricing’ may apply, meaning fares increase due to high demand. However, the app or website always shows an estimated fare before you confirm your ride.

How can I track my Uber ride?

Once you’ve confirmed your ride, you can track your driver’s location on the map in the Uber app or the website. The map updates in real-time, allowing you to see your driver’s progress toward your pickup location.

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