Why Did Turo Deny Me? The Answer You Need!

Why Did Turo Deny Me? The Answer You Need!
Author: Joy Aliyu
Last update:

Welcome to our guide on car rental, where we help you navigate the tricky waters of renting a car.

Have you recently been denied by Turo and are wondering why? Look no further!

This article will help explain why Turo may have denied you and what steps you can take to avoid being denied in the future.

Advertising links are marked with *. We receive a small commission on sales, nothing changes for you.

Key Takeaways

  • Turo may deny users due to insufficient age and license requirements, poor rental history, or failure to meet Turo’s safety standards.
  • If denied by Turo, users should contact Turo Support, review Turo’s policies, address the issue, fix the problem, and appeal to Turo.
  • To avoid being denied by Turo, users should check their eligibility, understand the requirements, build their rental history, maintain good ratings, and be honest and transparent.
  • Alternative car rental platforms include Getaround, Zipcar, and Enterprise CarShare, each with benefits and disadvantages compared to Turo.
  • It is essential to carefully read and understand Turo’s policies and requirements to increase the likelihood of being approved for a rental application.
MUST READ:  Turo: You Are Not Allowed to List Vehicles at This Time - What You Need to Know!

Reasons for being Denied by Turo

A. Insufficient Requirements

Turo has specific requirements that must be met before renting a car.

For example, you must provide a valid driver’s license and proof of insurance.

Your rental request may be denied if you fail to meet these requirements.

B. Age Requirement

Not meeting Turo’s age requirements is another reason your rental request may be denied.

Depending on the car owner’s preferences, you may need to be at least 21 years old or older to rent a car on Turo.

C. License and Insurance Requirements

Turo requires renters to have a valid driver’s license and insurance.

Your rental request may thus be denied if your driver’s license is expired or suspended.

You may also experience this situation if your insurance is not valid.

D. Poor Rental History

Turo considers rental history when approving rental requests.

Thus, exhibiting poor rental history, such as canceling reservations frequently or returning cars late, may cause your rental request to be denied.

E. Turo Safety Standards

Turo has strict safety standards to ensure that both renters and car owners are protected.

So, not meeting Turo’s safety standards may result in a rental request denial.

Examples of safety standards include a clean driving record and a good credit score.

Steps to Take After Being Denied by Turo

If Turo has denied you, you can take steps to address the issue and potentially get approved.

a. Contact Turo Support: The first step is to contact Turo’s support team to understand the reason for the denial.

This will help you address any issues and potentially get approved on your next application.

MUST READ:  Answered: Can You Use Turo Under 25?

b. Review Turo’s policies: It’s vital to review Turo’s policies to ensure that you meet all the requirements for renting a car on the platform.

Vital information to check includes age, license, insurance, and rental history requirements.

c. Address the Issue: Once you understand the reason for the denial, take steps to address the issue.

This step may include improving your rental history or obtaining additional insurance.

d. Fix the Problem: If the denial was due to a technical issue, such as insufficient documentation, take steps to fix the problem and resubmit your application.

e. Appeal to Turo: If you believe that you were unfairly denied, you can submit an appeal to Turo.

Provide evidence to support your case and explain why you believe you should be approved.

Tips to Avoid Being Denied by Turo

Renting a car through Turo can be a great way to save money and have a unique driving experience, but being denied by Turo can be frustrating.

To avoid this situation, here are some tips to help you increase your chances of being approved for a Turo rental:

Check Your Eligibility Before Applying

Make sure you meet Turo’s requirements before applying for a rental.

Turo has age, license, insurance, and other requirements that you need to meet to rent a car.

Understand the Requirements

Familiarize yourself with Turo’s rental requirements and policies.

This includes understanding their cancellation policy, damage and incident reporting procedures, and other rules and regulations.

Build Your Rental History

Turo prefers renters with an excellent rental history.

Start by renting lower-priced cars before moving on to high-end or exotic vehicles.

MUST READ:  Are Turo Prices Negotiable? Score the Best Deal

Maintain Good Ratings

Keep your ratings high by being a responsible and courteous renter.

Return the car in good condition and on time, and communicate with the host as needed.

Be Honest and Transparent

When applying for a rental, be honest and transparent about your driving record and other relevant information.

This step can help build trust with the host and increase your chances of being approved.

Alternative Car Rental Platforms

Car Rental PlatformKey FeaturesAvailabilityPrice Range
TuroPeer-to-peer car-sharing platformUSA, Canada, UK, Germany$25 to $1,000+ per day
GetaroundPeer-to-peer car-sharing platformUSA$5 to $350+ per day
ZipcarCar-sharing service with company-owned carsUSA, Canada, UK$7 to $15+ per hour
Enterprise CarShareCar-sharing service with company-owned carsUSA, Canada, UK$5 to $15+ per hour
SixtCar rental service with company-owned carsWorldwide$20 to $500+ per day

Benefits and Disadvantages of Alternatives

Car Rental PlatformBenefitsDisadvantages
GetaroundWide variety of car optionsLimited availability outside the US
ZipcarEasy-to-use app, no membership feesLimited availability outside the US
Enterprise CarShareAffordable rates, flexible rental optionsLimited availability outside the US
SixtWide variety of car options, international availabilityHigher prices compared to other alternatives


As with any car rental platform, being denied by Turo can be frustrating. However, you can increase your chances of being approved by understanding and meeting their requirements, building a good rental history, and being honest and transparent.

Additionally, considering alternative car rental platforms like Getaround and Zipcar can provide additional options for renters. Frequently Asked Questions

Frequently Asked Questions

Why did Turo deny my rental request?

Turo may have denied your rental request for several reasons, such as insufficient requirements, not meeting age or license, and insurance requirements.

Some other probable reasons are poor rental history or not complying with Turo’s safety standards.

Can I reapply for Turo after being denied?

Yes, you can reapply after 90 days.

However, addressing and fixing the issues that caused the denial before reapplying is essential.

Will Turo give me a reason for my denial?

Yes, Turo will usually provide a reason for the denial in the email notification.

You can contact Turo support for more information if you’re unsure why.

Can I appeal a Turo denial decision?

Yes, you can appeal a Turo denial decision by providing additional information or documentation to support your application.

It’s essential to address the reasons for the denial in the appeal.

How useful was this post?

Click on a star to rate it!

Average rating 2 / 5. Vote count: 1

No votes so far! Be the first to rate this post.

Advertising links are marked with *. We receive a small commission on sales, nothing changes for you.

Leave a Comment