How Does Uber Guarantee Work? A Step-by-Step Guide

How Does Uber Guarantee Work? A Step-by-Step Guide
Author: Nzoputa Erik
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Ever thought about driving for Uber? What if I told you, you could earn a guaranteed amount of money during your first 90 days after signing up? But what does this mean, and how does it work?

In our article, we break down the following:

  • Uber’s guaranteed fare promotions: What are they?
  • Tracking and payments: How do you keep track and get paid?
  • Earnings period: When and how does it impact your earnings?

In short, at the end of this article, you’ll learn how to qualify for the 90 days guarantee and earn more as an Uber driver.

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Key Takeaways

  • Uber promises to give new drivers a certain amount of money during their first 90 days. This happens if they finish a set number of trips.
  • The time to earn this promised money lasts two weeks. During this time, drivers can check how much they’ve made and get more information whenever they want.
  • The money from these promises is usually given to drivers within 48 hours after the two weeks are over. Extra money earned is shown on the driver’s report.
  • The rules for these promises can change depending on where the driver is and when they are driving. So, drivers need to know and follow the rules in their area.
  • If drivers need help, report something about a trip, or want to plan their trips to earn the most money, they should talk to Uber support.

Uber’s Earnings Guarantee

Uber’s earnings guarantee is a promise made to new drivers.

This promise ensures that the driver will earn a certain amount of money in their first 90 days after signing up, as long as they complete the required number of trips.

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Suppose a driver completes the required trips but earns less than the promised amount, and Uber steps in. They cover the difference, making sure the driver receives the promised amount.

Tracking Earnings and Payments

Now, you might wonder how to keep tabs on this earnings guarantee. It’s simple! Uber allows drivers to check their earnings guarantee details at any time. This way, drivers can monitor their progress and how much they have earned.

The Earnings Period

The earnings period is a set duration of two weeks. During this period, drivers work towards completing the necessary trips to qualify for the earnings guarantee.

After the two-week earnings period ends, the earnings are processed. Then, they appear in the driver’s next earnings statement.  

What Happens If a Driver Earns More?

Sometimes, a driver may complete the required trips and find that they’ve earned more than the guaranteed amount. In this case, the earnings guarantee doesn’t apply.

The driver keeps their higher earnings, making the extra work pay off. The earnings guarantee provides a safety net for new drivers, ensuring they earn a minimum amount while getting started.

Requirements for Uber’s Earnings Guarantee

As part of Uber’s promise to its drivers, the earnings guarantee comes with specific conditions. Based on a variety of variables, Uber determines each driver’s eligibility.

Regional Eligibility

Firstly, the driver’s location plays a vital role. Uber operations vary across regions, and so do their promotions. Some guarantees might be applicable only in certain areas or cities.

This is often because of regional market dynamics, including passenger demand, competition, and local regulations. Therefore, drivers must understand the terms and conditions of their specific location.

Timing of Sign-Up

The time a driver signs up for Uber can also affect their eligibility for the earnings guarantee. Uber periodically rolls out promotions to attract new drivers.

These can vary in nature and may be tied to specific sign-up periods. As a result, the guarantee that a driver receives can depend on when they join the Uber platform.

Specific Promotion Terms

The terms of the specific promotional offer at sign-up also come into play. Each promotion has rules and requirements to be met to avail of the guarantee.

For instance, an upgrade might stipulate a minimum number of trips to be completed within a specific timeframe.

Background Check and Vehicle Requirements

In addition to these, Uber’s standard requirements continue to apply. This includes passing a background check and ensuring the driver’s vehicle meets Uber’s standards.

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The driver should also have an appropriate license, insurance, and other documents, as their location requires.

Impact of Market Dynamics on the Earnings Guarantee

Uber’s earnings guarantee might differ across various regions due to market dynamics. Factors like passenger demand, the number of active drivers, and the prevalent rates in a city or region can influence the guarantee amount.

New drivers must familiarize themselves with these dynamics to make informed decisions and optimize their earnings.

Time Management

One of the critical aspects of leveraging the earnings guarantee is time management. The guarantee is typically tied to a set number of rides within a defined time frame.

Efficiently planning driving schedules, considering peak hours and high-demand zones, can help drivers meet the required number of trips. 

Rate Cards and Surge Pricing

Knowledge of Uber’s rate card and surge pricing can also impact a driver’s earnings. The rate card outlines the per-mile and per-minute rates in a specific region and surge pricing kicks in during high demand. 

By strategically planning their driving hours around peak times and high-demand locations, drivers can significantly increase their earnings beyond the guaranteed amount.

Passenger Ratings and Feedback

Passenger ratings and feedback can indirectly influence a driver’s earnings. A higher rating can lead to more ride requests, increasing the opportunities to meet the required number of rides for the earnings guarantee.

Drivers should aim to provide passengers with a comfortable and safe ride experience to maintain high ratings.

Resolving Issues with Guaranteed Earnings

If drivers have problems regarding their earnings guarantee, they can contact Uber’s support team for help. The support team can answer any questions and assist with any issues. 

Contacting Uber Support for Assistance

If you’re a driver and having trouble with your guaranteed earnings, don’t worry! You can ask Uber for help.

They have a phone line, a messaging feature in their app, and online help centers for drivers. If you chat with Uber support, they can help fix any problems and answer any questions about your guaranteed earnings.

Providing Accurate Trip Information

Being honest about your trips is important too. Ensure you enter the right start and end times for each trip and keep track of your working hours and rides.

This way, Uber can work out your guaranteed earnings properly, and you won’t have any issues.

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How To Stay Updated on Uber’s Policies

Uber’s policies and guidelines regarding guaranteed earnings may change over time. Drivers need to stay informed about any updates or modifications to these policies. 

Regular Updates and App Features

Uber regularly updates its app and features, including those related to earnings and promotions.

Staying up-to-date with these changes helps drivers stay informed about any changes to the earnings guarantee or other promotional offerings. Utilizing the app’s features fully can aid in managing trips efficiently and maximizing earnings.

Participating in Driver Communities and Forums

Engaging in driver communities and forums can also provide valuable insights and information about guaranteed earnings.

Connecting with other drivers with guaranteed earnings experience can help drivers gain knowledge, share tips, and stay updated on any changes or issues related to guaranteed earnings.


Uber’s guaranteed earnings promise is a special offer for new drivers.

It means you can earn a certain amount of money during your first 90 days. If you do the right number of rides this time and earn less than the promised amount, Uber will pay you the difference.

It’s important to know the rules of this offer, keep an eye on your rides, and talk to Uber support if you need help. To get the most from this offer, plan your rides smartly and keep up-to-date with any changes in the offer.

By following these steps, new drivers can benefit from Uber’s guaranteed earnings offer and increase their chances of earning more.

Frequently Asked Questions

How are earnings guarantees calculated?

Earnings guarantees are typically calculated based on factors, including the driver’s location, demand patterns, and historical trip data.

The specific calculation method may vary, but the guarantee ensures that drivers earn a minimum amount during the guaranteed period if they meet the required criteria.

What happens if a driver exceeds the guaranteed amount?

If drivers exceed the guaranteed amount during the earnings period, they will receive their actual earnings rather than just the guaranteed amount.

Uber’s guaranteed earnings act as a safety net to ensure drivers earn a minimum amount, but they are not limited to only that amount.

Can drivers participate in multiple guaranteed earnings promotions simultaneously?

Yes, drivers can participate in multiple guaranteed earnings promotions if eligible.

However, it’s important to review the terms and conditions of each promotion to understand any limitations or restrictions that may apply.

Are guaranteed earnings available for all drivers?

Guaranteed earnings promotions may vary by location and time, and not all drivers may be eligible.

What should I do if I believe there is an issue with my guaranteed earnings payment?

If drivers believe there is an issue with their guaranteed earnings payment, they should contact Uber support for assistance.

Providing accurate trip information and details about the issue can help Uber support investigate and resolve payment discrepancies.

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