How Long Does It Take Turo To Verify? A Step-by-Step Guide

How Long Does It Take Turo To Verify? A Step-by-Step Guide
Author: Joy Aliyu
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When it comes to renting a car, Turo has become a popular choice for many travelers. However, you must undergo the Turo verification process before you can hit the road in your rental car.

In this article, we’ll walk you through the steps and provide practical advice to help you easily navigate the process. Plus, we’ll answer the important question: How long does it take Turo to verify?

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Key Takeaways

  • The verification time on Turo varies and can range from a few hours to several days, depending on several factors.
  • The verification process can take longer if the submitted documents are not clear or do not meet Turo’s requirements.
  • The busiest times of the year, such as holidays and weekends, can also affect the verification process time.
  • It’s essential to ensure that all required documents are submitted and accurately filled out to avoid delays in the verification process.
  • Renters can speed up the verification process by double-checking the accuracy of the submitted information, making sure their photos are clear, and contacting Turo customer support for assistance if needed.
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Estimated Time for Turo’s Verification Process

If you’re considering renting a car through Turo, you may wonder how long it takes to verify your account.

The truth is, there’s no one-size-fits-all answer to this question, as the verification process can vary depending on several factors.

Typically, Turo takes between 24 and 48 hours to verify your account.

However, it’s important to note that this is just an estimate and can take longer in some cases.

Factors That Affect Verification Time

  • Completeness of documents: Make sure you submit all the required documents. These include your driver’s license, payment information, and proof of insurance.
  • Verification volume: Turo receives a high volume of verification requests, which can impact processing times.
  • Time of day: Verification may take longer during peak hours or holidays.

Verification Process on Turo

If you’re looking to rent a car on Turo, you’ll need to go through the verification process. Here’s a step-by-step guide to help you get started:

Step 1: Create an Account

To start the verification process, you’ll need to create an account on Turo’s website or mobile app.

Step 2: Provide Personal Information

Next, you’ll need to provide your personal information, including your name, address, phone number, and email address.

Step 3: Upload Identification

Turo requires renters to verify their identity by uploading a valid driver’s license.

You’ll also need to upload a selfie of yourself holding the driver’s license.

Step 4: Add a Payment Method

To complete the verification process, you must add a payment method to your Turo account. This is required to book a car on the platform.

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Documents Required for Verification

To verify your Turo account, you’ll need to provide the following documents:

  • A valid driver’s license
  • A selfie of yourself holding the driver’s license
  • A payment method (credit card or debit card)

Common Issues Faced During Verification

Some common issues renters face during the verification process include the following:

  • Driver’s license not accepted: Turo only accepts certain types of driver’s licenses, so make sure yours is eligible before verifying your account.
  • Selfie not clear: The selfie you provide must be clear and in focus to be accepted.
  • Payment method not accepted: Turo may reject certain payment methods. So make sure yours is accepted before attempting to book a car.

By following these steps and ensuring your documents meet the requirements, you can successfully verify your Turo account and start renting cars in no time.

Tips to Speed Up the Verification Process

a. Submit all required documents: Make sure you provide all the necessary information and documentation to expedite the process.

b. Contact Turo support: If you’re experiencing delays, reach out to Turo’s customer support team for assistance.

c. Be patient: Verification can take some time, so it’s important to be patient and wait for the process to complete.

Practical Advice for Renters

Renting a car can be an exciting and convenient way to travel, but it can also be overwhelming for first-timers.

Here are some practical tips to help you prepare for a smooth rental experience:

1. Prepare for the Rental Process

Ensure you have a valid driver’s license and a credit card to secure the rental.

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Also, consider purchasing insurance coverage to protect yourself and the rental car.

2. Select the Perfect Rental Car

Consider your specific needs, such as the number of passengers, luggage space, and terrain you will be driving on.

Remember to consider the rental cost and fuel efficiency.

3. Tips for a Smooth Rental Experience

Inspect the car thoroughly before driving off the lot, take pictures of any existing damage, and report it to the rental company.

Follow the rental agreement carefully and return the car on time to avoid any additional fees.

And always remember to drive safely and follow traffic rules.


The key to a successful rental experience on Turo is to be prepared and proactive. Following the practical advice for renters outlined in this guide, you can feel confident and empowered as you navigate the rental process.

By verifying your account ahead of time, selecting the perfect rental car, and communicating clearly with your host, you can ensure a smooth and stress-free rental experience.

Frequently Asked Questions

How long does Turo take to verify my account?

Turo’s verification process typically takes 2-3 business days.

Why is Turo verifying my account?

Turo verifies accounts to ensure the safety and security of all users on the platform.

What happens if Turo cannot verify my account?

If Turo cannot verify your account, they will contact you with further instructions and may require additional documentation.

Can I still book a car on Turo while my account is being verified?

No, you cannot book a car on Turo until your account is fully verified.

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