Why Taxi Drivers Hate Uber? This is the Answer!

Why Taxi Drivers Hate Uber? This is the Answer!
Author: Nzoputa Erik
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Ridesharing apps, like Uber, have become super popular. They offer quick, inexpensive rides with just a tap on your phone.

But not everyone is happy about this—especially not taxi drivers.


Uber is changing how their industry works, not in their favor.

This article explains why taxi drivers dislike Uber and how this affects you when choosing a ride. So, stick with us to uncover the real story behind your rides.

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Key Takeaways

  • Uber and traditional taxi services differ greatly in their operations, notably in how rides are booked and pricing is determined.
  • The licensing process for becoming a taxi driver is more rigorous and costly than becoming an Uber driver, leading to an influx of Uber drivers.
  • The types of vehicles used and operating hours vary between the two, with taxis often being company-provided and having fixed shifts, while Uber drivers use personal vehicles and have flexible schedules.
  • There is a significant difference in income potential and expenses, with taxi drivers earning fixed, regulated fares and Uber drivers earning fluctuating fares and covering their own vehicle costs.
  • These disparities have stirred tension and competition between traditional taxi services and Uber, causing significant disruption in the transportation industry.

The Disruption of the Traditional Taxi Industry by Uber

First off, Uber has become a tough competitor for taxis. People are not hailing cabs on the street as much as they used to. Instead, they’re just picking up their phones and booking an Uber.

It’s fast and easy, and it’s made the number of people riding in taxis drop a lot. This change has been huge.

Uber vs. Taxi

BookingHailed on streets or booked via phoneBooked through an app
PricesFixed by city or companyDynamic, can increase during high demand (surge pricing)
PaymentCash or card, paid at the end of the rideCard or app-based payment, paid upfront
LicensesRequires special Taxi Driver’s LicenseRequires regular Driver’s License
VehicleTaxi provided by the company or leasePersonal vehicle, must meet Uber’s standards
Operating HoursOften fixed shiftsFlexible, chosen by the driver
Number of DriversLimited due to high entry barriersHigh, due to low entry barriers
IncomeFixed rates, portion often goes to taxi companyVariable, can increase with demand, goes directly to driver
ExpensesHandled by taxi company (if the company owned)Handled by the driver (fuel, maintenance, etc.)


Traditional taxi services can be hailed directly from the street or booked over the phone. This can be convenient when you are outside or in a busy location where taxis are plentiful.

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However, it can also be less predictable than Uber, as you are dependent on a taxi being available in your vicinity or a dispatcher sending one to your location.

On the other hand, Uber operates solely through its app. The app allows you to book a ride with a few taps, and you can see your driver’s location and estimated arrival time.

The app also provides a fare estimate before you book the ride, which helps to avoid surprises. However, this system requires a smartphone and a data connection, which may not be accessible or convenient for everyone.


Traditional taxi services typically have local authorities set their prices, so they are constant regardless of demand or the time of day.

This can be advantageous when demand is high, such as during rush hour or bad weather, as fares do not increase.

Uber uses dynamic pricing, which can fluctuate based on demand. During periods of high demand, prices increase; this is known as “surge pricing”.

While this can result in higher fares, it also encourages more drivers to become available. However, customers can find these price surges frustrating and expensive.


Taxi services offer the flexibility of cash or card payments, which can benefit those who prefer or need to pay with cash. Payment is typically made at the end of the ride.

In contrast, Uber rides are cashless; they require a linked debit/credit card or a mobile payment service. Payment is processed automatically through the app at the end of the ride, eliminating the need to carry cash or wait for card transactions to process. However, this requires the rider to have a bank account or credit card, which may not be available to all users.


Taxi drivers are typically required to have a special taxi driver’s license. This involves a rigorous application process, including various tests, extensive paperwork, and potentially high fees.

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In some cities, a taxi driver might also need a medallion, a permit that allows them to operate. These regulations ensure that drivers are qualified and that there is some control over the number of taxis operating in a city.

On the other hand, Uber requires its drivers to have a regular driver’s license.

While there are certain requirements about the car’s condition and age, and drivers need to pass a background check, the process is generally simpler and cheaper than that for taxi licenses.

This has resulted in a large influx of drivers for Uber, which can increase competition among drivers and provide plenty of options for riders.


The vehicle is usually provided by the company or leased for traditional taxi services. They are often painted in company colors and have a light on the top to show when they’re available.

This makes taxis highly recognizable and ensures they meet certain standards for comfort and safety.

Uber drivers, meanwhile, use their vehicles. The vehicles must meet certain requirements Uber sets, such as being a newer model and having four doors.

While this means the quality and type of vehicle can vary, it also allows drivers to use assets they already own, without the need to lease or purchase a specialized vehicle.

Operating Hours 

Taxi drivers often have fixed shifts or are required to work a certain number of hours, depending on their arrangement with the taxi company. This can lead to long hours on the road and a very rigid work schedule.

In contrast, Uber drivers have the freedom to choose their hours. They can log in and out of the app at will, choosing to work during peak hours or juggling driving with other commitments.

This flexibility is one of the main attractions for many people who drive for Uber.

Number of Drivers 

The number of taxi drivers in a city is typically controlled through licensing and medallions, which are often limited in number.

This prevents an oversupply of taxis but can also lead to shortages, particularly during peak times or in less popular areas.

Uber’s model allows for a much larger number of drivers. Because the barriers to entry are lower, many more people can become Uber drivers. This means there is usually no shortage of drivers, even during peak times.

However, this also means that competition between drivers can be high, making it harder to earn a significant income.


Taxi drivers typically earn a metered fare regulated by local authorities, plus any tips from customers. In many cases, a portion of their earnings goes to the taxi company.

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This system provides a steady, predictable income but can also limit earning potential.

On the other hand, Uber drivers’ income is based on each ride they provide, with fares fluctuating based on demand. They keep a percentage of the fare for each ride, with the rest going to Uber.

While this can result in good earnings during high-demand periods, income can be uncertain and fluctuate daily.

It’s also important to remember that Uber drivers are responsible for their vehicle costs, which can affect their earnings.


Taxi drivers who lease their vehicles from a company often have their vehicle-related expenses covered, such as maintenance and insurance. However, those who own their taxis have to cover these costs themselves.

Uber drivers, meanwhile, are responsible for all their vehicle-related expenses, including fuel, maintenance, insurance, and depreciation. This is a significant consideration, as these costs can significantly reduce their take-home pay.

Taxi Drivers’ View of Uber Services

Taxi drivers have lobbied governments and transportation agencies, seeking stricter regulations on ridesharing services like Uber. They feel this could address the unfair advantages they perceive Uber to have.

Uber’s Stance

Uber maintains that its service adds to consumer choices and offers flexible working conditions for drivers. It sees its role as complementary to taxis, not a replacement. However, this view doesn’t appease many taxi drivers.

The Road Ahead

Despite their frustrations, some taxi drivers are changing with the times. They’re finding ways to use ridesharing platforms to their advantage, like using apps to connect with customers or partnering with Uber. Still, many remain conflicted.

But the truth still remains that the rivalry between taxi drivers and Uber will likely persist. 

But the road ahead for taxi drivers is to embrace technology and upgrade their services to keep up with the fast-changing transportation sector.


Tax drivers’ disapproval of Uber stems from various factors, including safety and standards, blurring of traditional lines, competitive threat, licensing limitations, and cost concerns.

While the advent of Uber has disrupted the traditional taxi industry, it’s also challenging taxis to evolve, adapt, and enhance their services. 

Both parties continue to seek balance in this rapidly changing transportation landscape. Taxi drivers and Uber need to find common ground to benefit drivers and passengers alike.

The future promises improved transportation options, with consumer choice and satisfaction at the forefront.

Frequently Asked Questions

Why do taxi drivers feel Uber is less safe?

Taxi drivers argue that Uber lacks rigorous safety regulations that taxis must adhere to, including stringent vehicle inspections and driver training.

How does Uber blur the traditional lines between taxis and ridesharing apps?

Uber uses technology to connect passengers with drivers, bypassing traditional taxi dispatch systems. This has created a new service category, blurring the lines between taxis and personal vehicles for hire.

Why is Uber considered a threat to traditional taxi services?

Uber’s popularity and generally lower prices have increased competition, making it harder for traditional taxi services to maintain their customer base.

What are the licensing limitations that affect Uber?

In some areas, taxi drivers lobby for a limit on licenses for ridesharing services, making it harder for Uber to operate.

Why are taxi fares often more expensive than Uber?

Taxi companies have additional operational costs, including rent and utilities for brick-and-mortar offices, contributing to higher fares than Uber, which operates virtually.

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